---
title: "Privacy Policy | Loft Kings"
url: https://loftkings.co.uk/privacy-policy
description: "How Loft Kings collects, stores and uses your personal data. Compliant with UK GDPR and the Data Protection Act 2018."
lang: en-GB
---

Legal

# Privacy Policy

Last updated: April 2026

## 1. Who we are

Loft Kings ("we", "us", "our") is a loft installation business operating from Dovehouse Ln, Solihull B91 2EU, United Kingdom. We are the data controller for the personal data described in this policy. You can contact us at info@loftkings.co.uk.

## 2. What we collect

- Identity & contact details (name, phone, email, postcode, address)
- Job details you share (loft photographs, property type, service requested)
- Communications history (emails, call notes, quote correspondence)
- Technical data when you use our website (IP, browser type, pages viewed)

## 3. Why we collect it

- To respond to enquiries and arrange surveys (lawful basis: legitimate interest)
- To prepare and deliver written quotations (lawful basis: pre-contract)
- To complete agreed work and provide aftercare (lawful basis: contract)
- To comply with HMRC and statutory record-keeping (lawful basis: legal obligation)

## 4. How long we keep it

Quote enquiries that don't progress are deleted within 12 months. Customer records (jobs completed, invoices) are retained for 6 years to comply with HMRC. Photographs may be retained anonymously for portfolio use unless you opt out.

## 5. Who we share it with

We never sell your data. We share it only with: our accountants (HMRC compliance), email/calendar providers (Google Workspace) and payment processors when you pay an invoice. All third parties are GDPR-compliant.

## 6. Your rights

You have the right to access, correct, delete, restrict, port, or object to our processing of your data. Email info@loftkings.co.uk and we'll respond within 30 days. You can also complain to the ICO at https://ico.org.uk/.

## 7. Cookies

This website uses only essential cookies required for the site to function. We do not use advertising or tracking cookies without your consent.

## 8. Updates

We may update this policy from time to time. The "last updated" date at the top of this page reflects the latest version.

Call Now: +447516127767

Free Quote: https://loftkings.co.uk/contact

## Structured data

```json
[
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    "@context": "https://schema.org",
    "@type": "Organization",
    "@id": "https://loftkings.co.uk/#organization",
    "name": "Loft Kings",
    "legalName": "Loft Kings",
    "url": "https://loftkings.co.uk",
    "logo": "https://loftkings.co.uk/favicon.png",
    "image": "https://loftkings.co.uk/og-image.jpg",
    "telephone": "+447782247042",
    "email": "info@loftkings.co.uk",
    "description": "Loft Kings are Solihull's trusted loft boarding, insulation, ladder and storage specialists, serving Solihull, Sutton Coldfield and the wider Warwickshire area.",
    "address": {
      "@type": "PostalAddress",
      "streetAddress": "Dovehouse Ln",
      "addressLocality": "Solihull",
      "addressRegion": "West Midlands",
      "postalCode": "B91 2EU",
      "addressCountry": "GB"
    },
    "sameAs": [
      "https://www.facebook.com/people/Loft-Kings/61551882814933/"
    ],
    "foundingDate": "2020",
    "areaServed": [
      "Solihull",
      "Sutton Coldfield",
      "Shirley",
      "Dorridge",
      "Henley-in-Arden",
      "Stratford-upon-Avon",
      "Redditch",
      "Bromsgrove",
      "Warwickshire",
      "West Midlands"
    ]
  },
  {
    "@context": "https://schema.org",
    "@type": "WebSite",
    "@id": "https://loftkings.co.uk/#website",
    "url": "https://loftkings.co.uk",
    "name": "Loft Kings",
    "publisher": {
      "@id": "https://loftkings.co.uk/#organization"
    },
    "inLanguage": "en-GB",
    "potentialAction": {
      "@type": "SearchAction",
      "target": "https://loftkings.co.uk/?s={search_term_string}",
      "query-input": "required name=search_term_string"
    }
  },
  {
    "@context": "https://schema.org",
    "@type": "BreadcrumbList",
    "itemListElement": [
      {
        "@type": "ListItem",
        "position": 1,
        "name": "Home",
        "item": "https://loftkings.co.uk/"
      },
      {
        "@type": "ListItem",
        "position": 2,
        "name": "Privacy Policy",
        "item": "https://loftkings.co.uk/privacy-policy"
      }
    ]
  }
]
```